Air France - Sky Team
You found a cheaper Air France ticket on another Internet site?
Take advantage of the Best Price Guaranteed
Air France will give you a coupon for the difference in price between the 2 tickets, plus a 300 EGP bonus if, after buying a plane ticket on airfrance.com/eg, you find one that is:

  • more than 50 EGP cheaper,
  • on another Egyptian Internet site,
  • within 24 hours of your booking on airfrance.com/eg,
  • for an identical flight, itinerary and booking class.
Please note: the coupon for the ´price difference´ and the 300 EGP bonus are to be used on a subsequent trip.

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Submit a claim

Remember to send us your refund request before midnight on the same day you bought your ticket on airfrance.com/eg

To request an application of the Best Price Guaranteed, send an e-mail to mail.net.cai@airfrance.fr including the information detailed below. We suggest that you copy and paste this list and complete the fields directly in your e-mail.

* Mandatory information

1. Your details:
Last name*:
First name*:
E-mail*:
Country of residence*:
Telephone number*:
Flying Blue card number (if you are a member):

2. Your Air France booking:
Departure date*:
Flight number*:
Departure airport*:
Destination airport*:
Number of passengers:
Booking class (Tempo/Economy, Affaires/Business, Première/First):
Ticket Price including taxes:

3. Offer found on another site:
Name of Internet site*:
URL address*:
Total cost of ticket including taxes*:

Please note: Air France reserves the right to refuse any request that is incomplete or containing information that cannot be verified.

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